Terms & Conditions

Welcome to HER FIFTEEN. By using our website and purchasing from us, you agree to the terms below.

Products & Availability

We do our best to ensure that all product information, photographs, colours, sizing and availability on our website are accurate.

From time to time, colours may appear slightly different depending on your screen or device.

All orders are subject to product availability.

If an item becomes unavailable after an order has been placed, we will contact you to arrange an appropriate solution.

Orders

Once you place an order, you will receive an order confirmation by email.

Please check your order details carefully before completing your purchase, particularly your size, delivery address and contact details.

HER FIFTEEN cannot be held responsible for delays or delivery issues caused by incorrect information supplied at checkout.

Pricing & Payment

All prices displayed on our website are in South African Rand (ZAR).

We reserve the right to update product prices, promotions and offers at any time. Changes will not affect orders that have already been confirmed.

Promotions & Discount Codes

Discount codes and promotional offers may have specific terms, expiry dates or product exclusions.

Unless otherwise stated, discount codes cannot be combined with other promotional offers.

Shipping

Please refer to our Shipping Policy for information about delivery areas, processing times, shipping costs and tracking.

Returns & Exchanges

Please refer to our Returns & Exchanges Policy for information about incorrect sizing, exchanges, faulty items and made-to-order products.

Website Content

All content on the HER FIFTEEN website, including our branding, photographs, graphics, written content, designs and other original material, belongs to HER FIFTEEN or is used with permission.

Our content may not be copied, reproduced, distributed or used commercially without written permission.

Changes to These Terms

We may update these terms from time to time as our business, products or website develop.

The latest version will always be published on our website.

Contact

If you have a question about an order, product or these terms, please contact the HER FIFTEEN team through our website.